FAQ
Training
Training
First, confirm that you are using a computer (CSU Learn is not mobile compatible), either FireFox or Chrome as your browser, and that your pop-up blocker is turned off.
If you are still unable to access training via the link, you can log directly into CSU Learn via the SSU Online Services Portal Page (look for the purple tile with a starburst). Once logged in, click on "Assigned Learning" to view your training assignments.
Employees are required to take training to remain in compliance with state and federal law, CSU Excutive Orders and policies, and other regulations.
Some trainings are required of all employees, others are assigned based on job related information or duties, or other roles held on campus such as Procard Holder. For questions on why a particular training has been assigned, email ssutraining@sonoma.edu and Learning and Development will connect you with the appropriate Campus Partner/Subject Matter Expert.
No, training is only required of active Sonoma State employees. Access to CSU Learn is dependent on an active employment status and users will therefore loose access and notifications will end once your status changes to "Inactive."
If you are no longer working for the university but are still receiving email notifications regarding training, Learning and Development recommends reaching out to either hr@sonoma.edu for staff, or facultyaffairs@sonoma.edu for faculty, to confirm your employment status has been updated to "inactive" and then to ssutraining@sonoma.edu if additional assistance is required.
This error message means that your profile in CSU Learn is not currently active and you do not have access. You could be seeing it for several reasons.
If you are a new employee, your account hasn't become active yet as it can take 24-48 hours for new employees gain access once they have become active. Please reach out to ssutraining@sonoma.edu if more than 72 hours have passed and you still do not have access.
You may be seeing it because your employment status recently changed from active to inactive, and you're attempting to access training via an old notification email. Training is required of active employees only.
You may be seeing it because you are a faculty member on a short work break. In this case, you will regain access once you return from the break.
For additional assistance, contact ssutraining@sonoma.edu.
Health Care Dependent Re-Verification
Health Care Dependent Re-Verification
You will be responsible for any charge related to obtaining copies of the required documents.
Tuition Waiver
Tuition Waiver
Once you have reviewed the admissions requirements, apply online at Cal State Apply. Fees are due at the time the application is submitted. Return the completed CSU Application Fee Reimbursement Request and proof of payment to the Payroll and Benefits Office for approval. Reimbursement occurs from the student's campus of attendance.
If you are applying under the Work-Related program, complete the Work Related Enrollment Request first. Once approval is provided, visit Admissions and complete the Concurrent Enrollment Request for your class level. Please read the instructions carefully and upload all necessary forms required when asked. Contact Admissions with additional questions.
After you are admitted and have registered for classes, complete and submit the Tuition Waiver Application form. There may be additional paperwork necessary for admission to a campus. For additional information on the application process, contact the Office of Admissions at the student's campus of attendance.
- Work Related
- Work related courses are taken for the purpose of improving the level of skills needed to perform existing duties and responsibilities, or acquiring additional skills needed to perform newly assigned duties. Work Related Tuition Waiver participants must complete the Waiver Request for CSU Application Fee form every semester.
- Career Development
- Courses that are to be taken must be linked to the present and future needs of the CSU. An Individual Career Development Plan must be completed by employee and approved by the employee’s Appropriate Administrator. Career Development Tuition Waiver participants only need to complete the CSU Application Fee Reimbursement Request the initial semester of participation.
No, release time is granted at the supervisor’s discretion.
If release time is not granted, an adjusted work schedule may be authorized. An adjusted work schedule is a temporary schedule that allows the employee to take classes during normal work hours by making up class time. The supervisor approved adjusted work schedule must be attached to the Tuition Waiver Application form.