This error message means that your profile in CSU Learn is not currently active and you do not have access. You could be seeing it for several reasons.
If you are a new employee, your account hasn't become active yet as it can take 24-48 hours for new employees gain access once they have become active. Please reach out to ssutraining@sonoma.edu if more than 72 hours have passed and you still do not have access.
You may be seeing it because your employment status recently changed from active to inactive, and you're attempting to access training via an old notification email. Training is required of active employees only.
You may be seeing it because you are a faculty member on a short work break. In this case, you will regain access once you return from the break.
For additional assistance, contact ssutraining@sonoma.edu.